A man lost Rs 5 lakhs after calling a customer care number that appeared in Google search results. He reportedly Googled the company’s customer care number.But the number that appeared in the search was fake and led him to a loss of more than Rs 5 lakh due to this online fraud. In the last few years, there has been a significant rise in cybercrime cases across the country. From cases of data breaches to people losing lakhs to fraudsters, thousands of cases are reported every year in India.
According to the FIR registered, the individual who fell victim to this internet fraud was identified as Pradeep Chowdhary, a resident of SJ Enclave in Delhi. He was charged an additional Rs 100 for an Uber ride and sought aid in the matter. He allegedly Googled the company’s customer service number. But, the number that emerged in the search was a forgery. This resulted in a loss of almost Rs 5 lakh.
At first, Rs 83,760 was transferred to Atul Kumar, followed by four more transactions of Rs four lakhs, Rs 20,012, Rs 49,101, and others Three transactions were through PayTM and one via PNB Bank, as per the complainant. Police officials have filed an FIR under section 420 of the Indian Penal Code and section 66D of the Information Technology Act. An investigation is still underway.
In his complaint, Chowdhary said: “The driver suggested I could get a refund by calling customer care. I obtained the number from Google, ‘6289339056,’ which redirected to ‘6294613240,’ and then to Rakesh Mishra at ‘9832459993.’ Subsequently, he instructed me to download the ‘Rust Desk app’ from the Google Play Store. After that, he asked me to open PayTM and message ‘rfnd 112’ for the refund amount. When questioned about providing my phone number, he claimed it was for account verification,”
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